Accelerating growth
through strategy and culture

9
US LBM is a people and culture driven company that is built on trust and empowerment, which enables associates to realize their full potential, creating a business that is hyperfocused and responsive to customer needs that ultimately improves faster than its competitors.

Our Mission

To create exceptional value for all stakeholders by leveraging our unique culture, relationships, technology and diversity while making a positive impact on our communities, associates and environment.

Our Vision

To become the first true full-line dealer for all professional customer types while creating the most respected and admired company in building products distribution.

People

We realize the value of our associates and partners and will treat them with integrity, candor and respect. We recognize that to truly be successful and provide our customers with world-class service, we must have satisfied associates. This, in turn, will breed customer loyalty.

Partnerships

We realize the value of our associates and partners and will treat them with integrity, candor and respect. We recognize that to truly be successful and provide our customers with world-class service, we must have satisfied associates. This, in turn, will breed customer loyalty.

Operational Excellence

Operational excellence is at the core of our customer value proposition. We will maximize the value we give to our customers, vendors and partners. By sharing best practices with all functional areas and across state boundaries, we will become the most profitable team in the industry.

Continuous Improvement

Our model is built on a foundation of efficiency and continuous improvement. By eliminating hierarchy within our organization, each of our companies will operate in the manner that best services the local customer base. We will not allow “better” to get in the way of “best” as we continuously improve operations, setting the standard for which our competition is judged.

Empowerment

We will empower our companies and associates to constantly improve. The foundation of this process is accountability and candor. Through commitment and determination, we will increase our value to our stakeholders and partners.

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